Heidi Musser

As a senior Executive, I have spent over 30 years leading and advising businesses on designing new operating & engagement models to drive digital transformation and achieve operational excellence and enterprise agility. My passion is 'managing the soft side of technology'© – through the adoption of fundamentally different ways of working, thinking and being. I am recognized by industry peers for my contributions and thought leadership on the topics of enterprise agility, design thinking, and diversity. I recently delivered my first TED Talk at TEDxSanAntonio on ‘agile is change’. I have been a member of the Agile Alliance’s Supporting Agile Adoption Program since 2014. Additionally, I Co-Chaired the Agile Alliance's Agile Executive Forum in 2013 and 2014. I am currently an Executive Management Consultant, advising C-level executives in Fortune 50 global organizations in resolving complex problems that prevent meaningful change so that executives can deliver rapid, visible, and sustainable improvement in business performance.

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I had a conversation with one of my developers earlier this week that was eye-opening. He had been resisting some of our practices, specifically pairing and test-driven develo…
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Agile’s strength lies in its adaptability and efficiency, yet a crucial principle gets overshadowed – minimalism. Minimalism extends beyond a reduction in size or scope. I…
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Dear Agile Enthusiasts, Are you fully tapping into the wealth of resources Agile Alliance offers? As part of our dynamic community, you might be receiving our informative n…
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If you implement Scrum ceremonies, you are technically doing Scrum, but are you embracing an Agile philosophy? Is your team engaged in productive work valued by the stakeholde…
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A common question in the world of membership organizations is, “What’s the value proposition for becoming a member?” In other words, why should anyone invest to join and activ…
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Objectives and key results, OKRs for short, are in vogue all over the world. And while they can certainly be valuable, unfortunately, bad, decontextualized, and inappropriate …
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Scrum masters are continuously looking for anti-patterns to help guide their team back onto the path of agility. But what if the anti-pattern originates from themselves? That’…
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Profiles in Agility, courage, resilience and humility I am in awe of Agile2022–the world’s largest gathering of Agilists and all things Agile, which Agile Alliance hosted the …
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Hello, my name is Greg, and I’m a serial hobbyist. I’m looking forward to being your guide for Hobby Hall, a new element at this year’s Agile2022 conference in Nashville. Bri…
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Happy Pride Month! I’m proud to be a member of this global and inclusive Agile community--a thriving and diverse community of over 72,000 people who help people realize their …
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On my travels, I’ve been able to spend time with penguins—both northern rockhopper penguins and African black-footed penguins. They’re adorable. They’re cute, intelligent, and…
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We’ve made some big changes to the program for Agile2022. Our conference chair Kevin Stevens breaks it all down and shares why this year’s conference will be different than in…
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If you’re interested in Business Agility, here are some upcoming things that you will want to keep an eye out for: A special report on Business Agility in the Times on March 2…
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Growing a Global Community for Learning and Impact “Ahas” are beautiful moments because of the learning within them. The pandemic exposed the elephant in the room here at Agil…
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I saw the following note about the Agile Alliance posted on LinkedIn by Ray Arell. For 20 years, the Agile Alliance has been a critical resource for people and companies to b…
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Are you concerned that your team might have strayed from the foundational principles of Scrum or deviated from its core practices? What are the warning signs and what can you …
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As more people become interested in Lean ideas and their application to knowledge work and project management, it’s helpful to find ways that make it easier to get started or …
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Simon Sinek is well-known as a writer and commentator on Inspirational Leadership. In this article, we look at how Sinek's ideas can be applied to Agile and Scrum and look at …
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The mission of Agile Alliance for many years now has been to "create a global and inclusive community." It’s been almost 2 years since I took the stage during Agile2019 at Agi…
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Scrum has been around since the mid-eighties, so why is it that some companies make it work so beautifully while others end up in such chaos that they run back to old methods?…
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https://vimeo.com/546578265 In this podcast, Howard Sublett and I chat about how Agile Alliance and Scrum Alliance are working together this year to create a one-of-a-kind ex…
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I can’t juggle. But this post isn’t about me. Instead, let me introduce our latest curated experience report author and Scrum Master juggler Iurii Ialtanskii. In his report, …
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Q1 2021 has been a busy quarter for the Agile in Color initiative with Agile Alliance. After spending the last six months of 2020 coming together following Agile Alliance's Gr…
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I had the great pleasure of interviewing Natalia Lehmann, an Argentine software developer who has been working for Grupo Esfera for more than a decade. Natalia is passionate a…
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https://vimeo.com/508887532 In this interview I had the opportunity to talk with Erich Bühler, an Uruguayan by birth who moved to Spain many years ago and from there has b…
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If you’ve been to an Agile20XX event before, you know it’s an amazing conference where people from all over the world come together to discuss the latest in all things Agile —…
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Wondering how Agile Alliance conference gets the most innovative, thought-provoking, and noteworthy sessions? Our reviewers find them among the hundreds of submissions we rece…
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In this interview I had the pleasure of meeting again with Paulo Caroli, an old friend from the Agile Latam community. Paulo is a consultant who has been working for Th…
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The Agile Alliance community was deeply saddened to learn that Tamsen Mitchell passed away on October 28, 2020. A gifted coach and visual facilitator, Tamsen was a cherishe…
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I had the great pleasure to interview Thomas Wallet, an old friend with whom I reunited after many years. Thomas works at Kleer, a company that helps organizations in Argen…
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I am moved that Agile Alliance invested numerous hours providing space for this conversation. That members and subscribers showed up over and over from all over the world to p…
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I had the great pleasure of interviewing Sandro Mancuso, one of the most prominent representatives of the Software Craftsmanship community. Sandro is the author of “The Sof…
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A few weeks ago, I stood in the alley talking to my neighbor about the coronavirus situation (from an appropriate distance). "It can't get worse," he said. “It can always g…
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Our sincere thanks goes out to the Agile2020 Conference Chair, Program Committee, Track Chairs, Reviewers, Speakers, Sponsors, Volunteer Coordinators, Purple Shirt Volunteers,…
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This week I had the great pleasure of interviewing Jorge Silva from Argentina. Jorge, together with three other partners, founded 10Pines more than a decade ago. It is a softw…
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Continuando con la serie de entrevista con personajes de la agilidad esta semana tuve el placer de entrevistar a Carlos Iglesias quien desde Barcelona-España habló acerca de B…
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What happens when you can’t hold a physical conference event? Conference organizers put in incredible amounts of work to invite speakers, review submissions, shape a program, …
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This entry was written as part of the Supporting Agile Adoption program, an Agile Alliance initiative dedicated to supporting organizations and their people to become more Agi…
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Things are not what they used to be. Many are now working remotely for the first time in their lives – away from those they are used to being with five days a week. One of …
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In March, the World Health Organization officially declared the novel coronavirus COVID-19 a pandemic. This global health crisis presents vast unique challenges that have impa…
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Many people are now accustomed to working from their home office. I myself am mostly staying at home, avoiding face-to-face interaction with colleagues and friends, especia…
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A few weeks back, a good friend Elizabeth Hendrickson tweeted about her approach to learning as being quite non-linear. Like her, this has been my approach to problem-solving,…
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Around this time last year, I tweeted, “XP is not dead; it’s just not where you left it.” I was tired of hearing longtime XP practitioners complaining about the decline (or ev…
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It is unclear when the phrase “stop admiring the problem” came into my leadership tool kit, but I have been using it to improve my personal and business life for about two dec…
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One of the twelve principles behind the Agile Manifesto says: “At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior acc…
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Sustainable development has always been in the Agile Principles, and, though this was mainly focused on creating a consistent pace of value delivery by not pushing humans too …
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I am a strong believer that sound organizational models are the key to a company's success and its viability in the complex world in which it must survive. The key to any v…
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One of our internal customers had been having a lot of problems scaling how they work. We work very closely with this team and heard about their pain in our regular meetings, …
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I started out speaking in the developer community a few (cough cough) years ago and then within the test community, and through those I met great people who were very active a…
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EventStorming is a collaborative workshop technique with roots in the Domain-Driven Design Community. At an EventStorming session, which typically lasts an entire day, busines…
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One toxic team member, left unchecked, can lead to low morale, and low productivity, or can even destroy an Agile team. Imagine this was your Agile team: Your Product Owner…
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I often run into teams that like big User Stories. Why spend time writing, planning, and estimating a bunch of small stories when you can write, plan, and estimate just one bi…
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XP 2019 is a great place to expand your knowledge about Agile development. It is a good space to learn, no matter whether you are a novice, an experienced professional, a tran…
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This is part of a series of posts where I take a look at some commonly asked questions and provide my spin on them.  The answers are all my own. So while my answers do not nec…
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I recently received a question about the basic qualities Agile teams should have via the website. I replied with a Reader’s Digest version to the requester and promised a more…
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At Agile2018, I had a conversation with experience report authors David Grabel and David Reichert. I met with them along with Serena Godfrey (who the report was about) and som…
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At Agile2018, I had a conversation with Nienke Alma about her experiences as a member of a POCLAC leadership team at ING. POCLAC stands for Product Owner, Chapter Lead, and A…
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"Never happen…" "Can't be done…" "Too controversial…" These were the comments an Agile team received when they floated an idea for a national Agile initiative to transform …
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That's something that David Hussman said to me a few years ago. He loved jamming with people on new ideas, and I had the honor of being in a number of those conversations with…
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Being connected to society is an essential ingredient to long-term profitability. If a company is not giving back to society, it is likely to be viewed as untrustworthy and di…
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I recently had a conversation with Sal Freudenberg and Matt Wynne about their experiences remote mobbing. I met Sal and Matt at XP 2018 in Porto, Portugal where they presented…
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There are so many conferences in the Agile space. The deliver:Agile 2018 conference was specifically created to give practitioners a place to talk about the technical details,…
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With great sadness, we learned of Mike Beedle's tragic death on March 23, 2018. Mike's positive influence and impact on the Agile community has been significant. He played …
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Avraham Poupko’s experience report, “Soup or Salad” – Models of Diversity, really got me thinking. Perhaps we are thinking too narrowly about the kinds of diversity we need to…
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Late last year we asked our individual and corporate members for some feedback on their Agile Alliance membership. We received a lot of great information, and also remember…
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I had the pleasure of helping organise the Agile Tauranga 2017 conference held in….wait for it, Tauranga at the end of September. Agile Tauranga was an Agile Alliance initiati…
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So. Full disclosure: I’m a speaker in the DevOps track giving a talk for DevOps n00bs and curious but shy people who want to learn more. You can imagine how, coming from this …
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Agile is a broad field with great variety in practitioners. Individuals and interactions are at the heart of our work. The Agile Alliance initiative Women in Agile aims to sup…
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Our latest experience report, Partnering to Improve Usability, shares the story of how Krystina Edwards became a better product owner after putting aside some preconceived not…
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So you’re attending Agile2017, right? Did you realize this makes you a member of the Agile Alliance? You have joined the ranks of an active community and the Agile Alliance Bo…
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Perusing the schedule for Agile2017, my eyes fell upon a familiar name of an old friend who I hadn’t seen at the big Agile conference before. I was so excited that we will be …
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Walking from session to session at an Agile Alliance conference, you’ll see a cluster of tables covered in sticky notes & markers surrounded by chairs and flip charts. Wha…
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If you’ve been to an Agile Alliance conference, you may have noticed a crew of people wearing deep purple shirts scurrying about with great purpose and camaraderie. These are …
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Remember when Agile was just about team practices, back when XP first started (or maybe we are just young and you just read about it in a history book!)? Regardless, the new a…
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Now that the Agile movement has expanded to larger organizations in more industries, we’re seeing a lot of variation. Granted, we’re used to a variety of frameworks, technique…
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The Agile Manifesto was created 15 years ago. Since then, Agile has undergone a substantial evolution. Early on, the organizations that just got it, did it. Then as more peopl…
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Abstract Change has changed. The amount of information and speed of information flow have outpaced our organizations’ abilities to filter and make sense of available facts and…
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What is this game about? Reducing technical debt is important. So why doesn’t everyone do it? What happens in the game? In this game, you’re a software development team worki…
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Statistics show that in 2014, more than two-thirds (68.5%) of U.S. workers are NOT enthusiastic and committed to their work. If you work 5 days a week, 40 hours a week, most o…
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I am the conference chair for the Agile2016 conference to be held July 25-29 in Atlanta, Georgia. It’s my privilege to lead the team of highly respected Agile experts and prac…
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I’m writing this as I fly home from the Agile2015 conference, or what Jake Calabrese rightfully calls “summer camp.”  I headed into the week planning …
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Why don’t Agile and management get along? In a January poll of some 400 people working in many different firms where the practices known as Agile and Scrum are being implement…
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In our latest experience report, Jorge Silva tells how he learned to eliminate the gap between pre-sales and engineering. Where he had worked previously, there wasn’t much tru…
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Our latest experience report is by Robert “Jason” Kerney from Hunter Industries. Jason joined the mob programming team at Hunter over a year ago. I met Jason last year at Agil…
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In our latest experience report, Tearing Down the Walls, Stephanie Savoia asks us to, "Imagine a wall. Now imagine a developer creating code and throwing it over...[where] it …
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The Conference Archive is a small application, written in Ruby, running on "the Cloud". I hope people attending Agile2012 check it out often after the conference is over, and …
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The lack of interest, the disdain for history is what makes computing not-quite-a-field. — Alan Kay, inventor of Smalltalk, in a recent interview One of my motivations for st…
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Welcome to the Agile Alliance's Archivist's blog. The Agile Alliance website was created in early 2001 in the wake of the now famous Snowbird meeting and writing of the Agile…
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