Even if you don’t have change management in your job description, your job involves change.
Change is a given, as modern organizations respond to market and technology advances, make improvements, and evolve new practices to meet new challenges.
These are not simple changes on the organizational, group, or even team level. Often, there is no indisputable right answer and responding requires trial and error, learning, and unlearning. Whatever you choose to do, it will interact with existing policies and structures with unpredictable results.
Rather than more rigorous planning, the answer is to shift to an approach that is adaptive, responsive, and engages people in learning, evolving, and owning the new way. 7 Rules for Positive, Productive Change presents a set of heuristics—guides to problem-solving—that help answer the question: “What should I do next?”—clearing the fog to provide a new way forward, in a way that honors people and creates safety for change.
