The nature of the modern world pushes to us to do more, faster. This unrelenting pressure puts the people and teams that DO the work in a wonderful situation where they can indeed make everybody happy… if only they could do one. more. thing. Two clear choices emerge: start everything, or finish something.

This talk introduces three concepts critical to anybody who performs work: an understanding of flow and process efficiency, recognition of the tragedy of WIP, and insight to the cost of commitment. Each topic includes specific, immediately applicable advice on how to improve your throughput and reduce the stress associated with doing your work.

Anybody who governs or manages teams who do work will benefit from the simple guidance. You can quickly apply and use several simple exercises that show the impact of WIP and over-commitment.

After exploring the three key areas, we’ll see if we have time for the other 275.

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