The Mental Leaps at Ericsson 3G

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Sharing our journey of making Agile and Lean work at scale at the Ericsson (*) 3G product development unit. The Ericsson 3G product development unit consists of around 1800 people in >100 cross-functional and co-located teams in ~10 sites in northern Europe and China.

In this session, we will share how we made three very important mental leaps to make the transition to Agile and Lean stick.

# Leap #1 Methods & Tools to Principles & Mindset
Tools and methods can work in some context and not in others. If you have your own principles and mindset, then you can adapt or create your own methods and tools that fit your context. When realizing this, we made a mental leap from a focus on methods and tools to a focus on principles and mindset.

# Leap #2 Resource Efficiency to Flow Efficiency
With a need reduce both costs and time to market, we were looking for alternatives to “resource efficiency” focus (keeping people and equipment fully utilized at all times). We realized that our ability to innovate around state-of-the art algorithms for optimizing packet data flow in mobile radio networks is also applicable for our product development processes. We made a mental leap from “resource efficiency” to “flow efficiency”, ie a focus on keeping work items moving through the process without waiting times.

# Leap #3 Scattered Experiences to Continuous Innovation
We were solving problems as they occurred using task forces in fire-fighting mode, lacking corporate memory and a common direction. By creating a shared direction and a common purpose around the need to improve, we made the leap from scattered experiences to a culture of continuous innovation.

We this session be about sharing and learning. We will share our journey at Ericsson 3G. We want you to learn as much as possible. It is therefore our intension to make this a highly interactive session with quite a bit of room for questions and answers.

(*)Ericsson is a world-leading provider of communications technology and services. Today 40 percent of the world’s mobile traffic goes through Ericsson networks and we support customers’ networks servicing more than 2.5 billion subscriptions. We are more than 114,000 people working with customers in more than 180 countries. In 2013, the company’s net sales were USD 34.9 billion. Our vision is to be the prime driver in an all-communicating world.