Abstract/Description

In the 21st century, organisations need to

Put the customer in the centre of our focus
Shed outdated ways of thinking
Embrace an agile mindset
Incorporate new ways of working
Leverage the pace of change for competitive advantage
This talk explores what it means to be agile in a business context. It looks at the key elements needed, how they are interwoven and what is needed for organisations to transform their thinking and behaviour into new ways of working.

Business Agility is about putting the customer at the center of the organization’s focus, changing from measuring activities to outcomes and creating an ecosystem which unleashes the productivity and innovation already present in the people in the organisation.

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