Abstract/Description

The role of Product Owner is very difficult, especially when they have to satisfy varying and potentially conflicting needs of a diverse group of stakeholders. Often stakeholders have different communication styles, interaction styles and varying levels of project support ranging from champion to saboteur. This task becomes even more difficult when the person filling the Product Owner role is in a position where they can arbitrarily make decisions about what features get developed next without the support of those stakeholders.

In this interactive session Kupe and Kent describe two techniques to aid the collaboration with a wide variety of stakeholders to reach a single direction for the delivery team that the stakeholders will support. These techniques include determining and using Decision Filters to focus in on the appropriate features to deliver; and an an improvisation technique “Yes, and...” that keeps conversations with smart, experienced, strong willed, and sometime opinionated stakeholders positive and effective.

Come to "Get the Liars in the Same Room" so that you can immediately try these techniques and see if they can help you develop support among your stakeholders.

Additional Resources

About the Speaker(s)

Kent is a writer and product manager who helps product people deliver powerful internal products. He has IT and product development experience in a variety of industries including financial services, health insurance, nonprofit, and automotive. Kent practices his craft as Content Curator at Agile Alliance and shares his ideas and experiences at KBP.media. When not writing or product managing, Kent is his family’s #ubersherpa, listens to jazz and podcasts (but not necessarily podcasts about jazz), and collects national parks.

Kupe is a connector and has a goal in life to meet everyone! As the Founder & Principal of KupeTalks, he possesses over 20 years of helping companies achieve business value. Kupe feels the foundation to his effectiveness over the years begins and ends with improvisation. Kupe is a trained improvisational comedian and uses applied improvisation tools to help everyone be better collaborators, connectors and team players. Kupe is the co-author of Business Analysis for Dummies and is an industry requested keynote speaker. Being a trained improvisational comedian, Kupe is sure to make you laugh while you’re learning. Kupe is a connector and has a goal in life to meet everyone!