Have you ever been stuck in an argument without end? Do you wish you could say no to your boss? Want to avoid a fight with your significant other, family member, or friend? Do you live in America (or Europe or anywhere on Earth) and don’t understand why the “other side” doesn’t see the world the way you do?

Often the way you present your ideas has more impact on success than the actual merit of your ideas. This session is ideal for managers and coaches, but also equally accessible to anyone who’s ever been in an argument, at work or at home. This session is about how to have difficult conversations that are productive rather than destructive.

You will learn how to structure your important conversations for success. We will also cover how to work with someone when you don’t agree. And for your Agile projects, we’ll show how to use these techniques to lead Requirements Planning sessions and facilitate effective Sprint Retrospectives.

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