The lean community has come a long way in understanding flow in manufacturing and design. Yet, despite understanding flow and how to address it, we still see organizations that are rife with dysfunction. The reason is that we aren’t really looking at all of the things that flow in an organization. Beyond the flow of product there are flows of finance, people, ideas, and most importantly, emotion.
Using the Constructal Law as a starting point we will explore the thermodynamics of emotion within our own organizations. We will examine how People, Work, and perhaps most importantly, emotions ebb and flow. Come see how a deeper, more meaningful understanding of flow can help you achieve high performance within your own organization.