When people are talking to you, are you really listening, or are you starting to think about what you’re going to say next? Even if you hear their words, are you sure that you understand their intended meaning? In this exercise-driven workshop we learn to employ Active Listening techniques to improve interpersonal communication, with particular attention to how active listening techniques can help an agile coach succeed.

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About the Speaker(s)

Chris Sims is a Certified Scrum Trainer, agile coach, and recovering C++ developer who helps organizations improve their productivity and happiness. Chris is the founder of Agile Learning Labs and the co-author of two best-selling scrum books: The Elements of Scrum and Scrum: a Breathtakingly Brief and Agile Introduction. He has published over 50 articles on agile topics at InfoQ, and even more of his writing can be found on the Agile Learning Labs blog. Before starting Agile Learning Labs, Chris made a living in roles such as: scrum master, product owner, engineering manager, project manager, software engineer, musician, and auto mechanic.