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The impact of human factors on agile projects

Abstract

This research aims to provide more evidences about the impact of human factors in agile software projects. In this light we have conducted a systematic literature review (SLR) to investigate which human factors impact agile projects and conducted a survey in software companies in order to verify their perceptions. Considering the SLR, we found 48 resulting studies where most cited human factors were: Communication (23 papers), Collaboration (6 papers) and Trust (8 papers). The survey was answered for 186 companies that consider communication the most important factor. So we conclude that Communication, Trust and Collaboration are important factors in projects using agile methods but others factors need to be more investigated due the perception of its value to the industry.

Aline Chagas, Melquizedequi Santos, Célio Santana, Alexandre Vasconcelos
Centro de Informática – CIn,
Universidade Federal de Pernambuco – UFPE
Recife, Pernambuco – Brasil
{acrm2, mcs6, casj, amlv}@cin.ufpe.br