Evil by Design

Being a “maker” comes with an ethos. Making things and simply being creative for the sake of creativity can be a bad thing, if we’re not willing to be responsible […]
Continuous Strategy for Enterprise User Experience Design

Scaling agile to enterprise-level products *and* creating a great user experience is almost never achieved, as evidenced by the many examples of enterprise software with mediocre to bad user experiences. […]
UX and Service Design at the Front-End for IT Projects to Improve Quality and Alignment

This session describes how IT teams incorporate UX thinkers to help bring alignment across stakeholders, users, and the project team and aid project success.
A new era at IBM. Lean UX leading the way
Large companies tend to have strictly-enforced and heavy processes, which make them slow moving and generally a place where it is hard to innovate. IBM has long been an engineer-led […]
Double your IT dollar; Cut the features your stakeholders want that your customers don’t need
This session describes how user centered design techniques help to highlight and eliminate unused features and build a metric driven backlog for development.
Curing Feature-itis: Using metrics to build the right features to increase engagement
For many Agile teams, delivering software is the end of a journey. We ship one feature, have a beer, and move on to the next highest feature on the product […]
The Anatomy of an Experience Framework: How to Create Better Products With Your Customers
Requirements, feature lists, quantitative data. We understand business requirements and technical feasibility quite well. But what does it mean to collaborate with your users in the product design process? It […]
Towards A Theory & Methodology Of Test-Driven Design
Years ago, Developers had problems and devised Agile techniques to address them. Today, Designers face similar problems. Can we adopt similar techniques? In this talk, we’ll explore what automated testing […]