Have you ever felt unsure how to help a team that was spinning in circles? Or wanted to flee a room with a high-conflict group? If you lead teams of any size, chances are you have been a facilitator at some point. But what does it mean to be a facilitator? While sticky notes, dot voting, and gathering people around a whiteboard are all helpful activities, they can only take us so far. The Art & Science of Facilitation is your guide to moving your team further forward using the groundbreaking Five Guiding Principles of the Facilitation Stance. You will learn to lead teams toward effective collaboration by inviting different points of view (even when it creates conflict), remaining unbiased in high-stakes meetings, understanding what the group needs, and navigating difficult interpersonal dynamics. This book is for anyone ready to lead with self-awareness and group insight, and to help their teams work more efficiently and effectively in a truly collaborative environment.
“Every voice in an organization matters, and Marsha shows us how to hear each one.” – Douglas Stone and Sheila Heen, authors of Difficult Conversations and Thanks for the Feedback