by Mary Lynn Manns & Linda Rising

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The spark for a new idea in an organization most often begins with one or more individuals who has heard about or used the innovation and is intrigued over the potential. It then becomes their task to enlighten the rest of the organization. This can be an easier undertaking if one has an understanding of the problems that may be encountered along the way and what can be done to address these problems. This book captures recurring problems and the corresponding successful solutions for introducing new ideas into organizations—we document these in a form of knowledge management known as patterns.