About this Publication

by Gojko Adzic

Bridging the Communication Gap is a book about improving communication between customers, business analysts, developers and testers on software projects, especially by using specification by example and agile acceptance testing. These two key emerging software development practices can significantly improve the chances of success of a software project. They ensure that all project participants speak the same language, and build a shared and consistent understanding of the domain. This leads to better specifications, flushes out incorrect assumptions and ensures that functional gaps are discovered before the development starts. With these practices in place you can build software that is genuinely fit for purpose.

This book is primarily intended for product owners, business analysts, software developers and testers who want to learn about agile acceptance testing and implement it. It should also prove to be interesting to project managers working on software projects, both within the implementation team and on the customer side. It is intended both for people already working with agile processes and for people who wish to migrate to them.


  • learn how to improve communication between business people and software implementation teams
  • find out how to build a shared and consistent understanding of the domain in your team
  • learn how to apply agile acceptance testing to produce software genuinely fit for purpose
  • discover how agile acceptance testing affects your work whether you are a programmer, business analyst or a tester
  • learn how to build in quality into software projects from the start, rather than control it later