Jay-Allen offers remote facilitation training and consulting services to companies across the world. She has specialized in enabling distributed teams to reach high performance, using a combination of adapted facilitation techniques, team coaching methods, and Agile frameworks. She has spoken and continues to speak at conferences on the topic of remote facilitation and creating effective distributed spaces. In 2020 she has co-authored the book, The Remote Facilitator’s Pocket Guide. Jay-Allen has a background in humanities, which has been invaluable in her various roles within the tech industry. She found it natural to transition into the role of Team Coach. She has been focusing on creating effective team spaces, both in-person and remote. She volunteered for the SUGSA Committee (Scrum User Group of South Africa) from 2017– 2018, organizing the annual conference and encouraging new speakers.