Currently bringing agile to the entire business unit at Vistaprint, David Grabel is a passionate enterprise agile coach. He coached the internal advertising agency and the email Marketing channel at Vistaprint, bringing Agile to Marketing. He has introduced Scrum, Kanban, XP, and SAFe to organizations of sizes varying from single team startups to large organizations with over 500 teams. Previous clients include PayPal, Bose, and Trizetto. He helped develop a process for integrating Lean UX design with Scrum delivery teams that was rolled out to 15 Lean UX teams supporting over 100 delivery teams around the world. He is certified as CSM, CSP & SPC and is studying at the Greenleaf Center for Servant Leadership. He has presented at several Agile events including Agile 2015, Agile 2016, Mile High Agile, Lean Kanban North America, the first annual Business Agility conference. David is a past president of Agile New England. Previously, he was Vice President of Engineering at Monetrics a startup that was acquired by JM Family Enterprises. Other previous senior management positions include Vice President of Product Technology at Thomson Gale and Vice President of Development at Politzer & Haney.
A Natural Servant Leader Unlocks the Power of Employees at a Global Contact Center