Steve Denning writes about radical management, leadership, innovation and narrative. His most recent books are The Leader’s Guide to Radical Management (2010), The Leader’s Guide to Storytelling (2nd ed, 2011) and The Secret Language of Leadership (2007). He consults with organizations around the world on leadership, innovation, management and business narrative. At the World Bank, he held many management positions, including director of knowledge management (1996-2000). Steve is an Amazon Affiliate and a fellow of the Lean Software Society.