Tommy Norman is the Director of Agile Operations at Acklen Avenue, a custom software development shop in Nashville, TN. With an IT career spanning over 20 years, he has been helping organizations of all sizes and shapes build great software with a practical approach in a multitude of roles ranging from developer, architect, development and QA manager, to Agile coach. Tommy is currently a Certified Enterprise Coach with the Scrum Alliance, a Professional Scrum Master with Scrum.org, and a Certified Scaled Agile Framework Practitioner. He has worked deeply with the Agile community as the coordinator of the Agile Nashville user group, Director of the Music City Agile conference, and a frequent local and national speaker. You can follow him online on Twitter at @tommynorman, on his blog at www.tommynorman.com, and view his Agile training videos on Safari Books Online.