Andrea is an Agile coach, facilitator and community volunteer in Washington, DC. She supports the adoption of Scrum and Lean/Kanban by her customers and supplements the process work by helping people develop their ability to think and work together using models and tools such Clean Language, Systemic Modelling, Non-Violent Communication and the Core Protocols. She fosters generative changes by teaching these intentional and (initially) structured communication techniques to teams open to learning them. Andrea is also a Certified Scrum Master, a Certified Business Analysis Professional, and a Project Management Professional. She’s a member of the Chesapeake Bay Organizational Development Network, a board member at the Mid-Atlantic Facilitator’s Network, and a founding member of the Greatness Guild.