Agile2020 Contact & FAQ

July 20 – 24   |  Hilton Orlando |   Orlando, FL

Frequently Asked Questions

Have a question about the conference? Take a look at our Frequently Asked Questions to get your answer.

What is Agile2020?

Agile2020 is the largest annual global gathering of Agile practitioners.

In its 19th year, the conference is the premier international event for the advancement of Agile software development and is dedicated to furthering Agile principles and practices while providing a venue for people and ideas to flourish.

Where will Agile2020 take place?

The host hotel for Agile2020 is the Hilton Orlando

All sessions and meals take place there.

We have secured a limited number of rooms at the Hilton Orlando at a special conference rate of $179/night. This rate will be available until June 17th, 5 pm EST or until the guest rooms are sold out.  Please secure your room today.


  • Call Reservations at +1 888-488-3509. and indicate you are part of “Agile2020”
  • Book online by clicking HERE

Is there an official airline for Agile2020?

Delta Air Lines is the official airline of the Agile2020

Delta Air Lines is pleased to offer special discounts up to 10% off base fares valid between July 17, 2020- July 29, 2020 for travel to Orlando International Airport.

Please click here to book your flights!

You may also call Delta Meeting Network® at 1.800.328.1111* Monday–Friday, 7:00 a.m. – 7:30 p.m. (CT) and refer to Meeting Event Code NY2Z4

*Please note there is not a service fee for reservations booked and ticketed via our reservation 800 number.

Can I change my payment method after registering? For example, I chose a wire transfer but now I would like to pay by credit card.

Yes, you can change your method of payment after completing your registration:

  • Sign in to the Agile2020 Registration Page
  • Once you are in your registration, select the Checkout Page
  • Select another payment method from the drop-down menu

I need an invoice or receipt for my registration. How do I obtain one?

To receive an invoice:

  • Go to your registration either from your registration confirmation email or from the Agile2020 registration page
  • Select View or Change Your Existing Registration
  • Select Review, Change or Update Your Registration
  • Select Documents
  • Select Receipt

How do I receive the complimentary 1-year Agile Alliance Membership that is included with my registration?

During the registration process, you have the option to receive a 1-year complimentary membership with Agile Alliance.

We process the membership approximately two weeks after Agile2020 has ended.

If you are not already an Agile Alliance individual member, you’ll receive a 1-year complimentary membership. If you are an active individual member, we’ll add a year to your current expiration date. Please note: If your account is set to Auto-Renew, this feature will be removed when we add a year to your expiration date.

The offer of a complimentary 1-year individual membership is not applicable if you are connected to an organization that is an active corporate member.

Once we process the membership updates, we’ll let you know how to access your new membership or that your membership has been extended.

I received an email indicating that my membership is going to expire but I’ve registered for Agile2020. Don’t I receive a complimentary 1-year membership?

We send out two automatic notifications that your account is expiring, 30 days and 5 days prior to your expiration date.

We process membership updates that occur as a result of Agile2020 attendance following the conclusion of the conference, usually within two weeks.  You may experience a short gap in access if your account expires before we process membership updates.

If you did not opt for a complimentary 1-year membership but would like to receive a complimentary year, please contact us.

Does PMI offer PDUs for the sessions at Agile2020? If so, where can I find out how many PDUs I will receive for each session?

Agile Alliance is not a registered education provider (REP) with PMI. However, since Agile2020 is a conference supporting Agile education you should be able to apply the hours you spend at Agile2020 toward PDUs. Submitting your registration confirmation should be sufficient documentation to have the hours accepted.

See more information here.

Please note: The decision to accept these hours is made by PMI, the certifying body. As Agile Alliance is not a registered education provider for the organization, we cannot guarantee PMI will accept the conference and award your PDUs.

Can you help me obtain a visa so I can attend Agile2020?

Agile Alliance is not able to assist with your visa process.

For information about how to apply for your visa, please visit

I need a Letter of Invitation in order to attend Agile2020. Can you provide one?

Agile Alliance is not able to offer Letters of Invitation to attendees. It is solely at your discretion to obtain the necessary paperwork for your visa.

Past attendees have found that providing proof of registration and hotel confirmations have been sufficient documentation to acquire the necessary visa.

Are day passes available for Agile2020?

Agile2020 brings together Software Developers, QA Professionals, UX Designers, Infrastructure Engineers, Data Scientists and more to learn from world-class experts and practice their craft together.

Connecting and sharing is at the heart of the conference. There is no substitute for face-to-face contact, and the event is designed to enhance networking opportunities between attendees, speakers, and sponsors. We feel that day passes detract from this high-quality experience, so we do not offer them.

What is the Agile2020 dress code?

Agile2020 has a dress code of business casual, however we encourage attendees to dress in whatever they find most comfortable.

What meals are provided at Agile2020?

These meals are included with your conference registration:

  • Breakfast & Morning Break (daily Monday to Friday)
  • Lunch & Afternoon Break (daily Monday to Thursday)
  • Reception-style food stations (Monday, Wednesday, and Thursday evenings)

We also provide 5 drink tickets which can be used during evening events on Monday, Wednesday and Thursday (cash bar available as well).

I'm attending Agile2020 for the first time, what can I expect?

New to the Agile2020 Conference? Join us for a First Time Attendee Orientation session. These short half-hour sessions are designed to give you a little “101 Guide” to Agile2020, including insights into how to get the most out of your experience. There will also be a Q&A session at the end in case we miss anything.

  • Sunday: 3:15 – 3:45 & 6:15 – 6:45
  • Monday: 08:15 – 08:45

Is allowing my badge to be scanned consent to be contacted?

By allowing your badge to be scanned at certain times during the event, such as at vendor displays, you are consenting to sharing your contact details with the specific Agile Alliance exhibitors who scan your badge. If you do not wish to be contacted by sponsors, do not allow your badge to be scanned.

Contact Us

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