Agile2020 Contact & FAQ

July 20 – 24   |  Hilton Orlando |   Orlando, FL

Frequently Asked Questions

Have a question about the conference? Take a look at our Frequently Asked Questions to get your answer.

What is Agile2020?

Agile2020 is the largest annual global gathering of Agile practitioners.

In its 19th year, the conference is the premier international event for the advancement of Agile software development and is dedicated to furthering Agile principles and practices while providing a venue for people and ideas to flourish.

What is included in the cost of Agile2020?

The cost of the conference covers all sessions, food*, 5 drink tickets**, and evening events, as well as conference swag, and sponsor giveaways. Hotel and Travel are not included and are the responsibility of the attendee to book.

*Food provided includes:

  • Breakfast, Morning Break (Monday-Friday)
  • Lunch & Afternoon Break (Monday-Thursday)
  • Reception-style food stations (Monday, Wednesday and Thursday evening)

**Drink Tickets can be used during evening events on Monday, Wednesday and Thursday; a cash bar is also available.

Where will Agile2020 take place?

The host hotel for Agile2020 is the Hilton Orlando

All sessions and meals take place there.

We have secured a limited number of rooms at the Hilton Orlando at a special conference rate of $179/night. This rate will be available until June 17th, 5 pm EST or until the guest rooms are sold out.  Please secure your room today.


  • Call Reservations at +1 888-488-3509. and indicate you are part of “Agile2020”
  • Book online by clicking HERE

Is there an official airline for Agile2020?

Delta Air Lines is the official airline of the Agile2020

Delta Air Lines is pleased to offer special discounts up to 10% off base fares valid between July 17, 2020- July 29, 2020 for travel to Orlando International Airport.

Please click here to book your flights!

You may also call Delta Meeting Network® at 1.800.328.1111* Monday–Friday, 7:00 a.m. – 7:30 p.m. (CT) and refer to Meeting Event Code NY2Z4

*Please note there is not a service fee for reservations booked and ticketed via our reservation 800 number.

What are the different types of registrations?

There are three types of registrations:

  • Regular: Available to anyone who would like to attend Agile2020
  • Member: Available to individual members and corporate members of Agile Alliance
  • Academic: Available for full time students or full time employees who work in school system***
  • Group Registrations: Available to groups of 5 or more who pay for all registrations at the same time

You can only register for the rates for which you are eligible.

All registration types receive the same benefits at Agile2020.

***To be eligible for the Academic Registration Rate, you must provide proof of full-time faculty, student or staff status. If you would like to register at the Academic Registration Rate, please send one of the following current documents to

  • Letters for your supervisor or dean
  • Paid receipts of your full-time registration
  • Class schedules
  • Record of Employment
  • Other official documentation

Once your information is verified, you will receive further instructions on how to register at this rate within 48 hours.

How do I qualify for the Member Registration Rate?

The Member Registration Rate is only available to individual and corporate members of Agile Alliance.

If you are already a member of Agile Alliance, you need to be logged into your Agile Alliance account to see the Membership Registration Rate.

If you would like to become a member, please review our membership options here.

I am a Member of Agile Alliance but I am not seeing the Member Registration Rate when I click Register Now. What do I do?

If you are an active individual or corporate member of Agile Alliance, please ensure you are logged into your Agile Alliance account before you click Register.

If you still do not see the Member Registration Rate, verify that you are an active individual or corporate member.

To verify your account status:

  • Log in if you are not already
  • Select your Profile Icon in the top right corner of any page
  • Select Edit Profile
  • The top of the Profile page displays your current account status. If the page reads “You are a Subscriber” you are not currently an active individual or corporate member of Agile Alliance. Visit this page to become an individual member or renew your membership.

You can see the difference between subscriber, individual member, and corporate member on our Membership Options page.

Do I qualify for the Super Early Bird Rate or Early Bird Rate?

The Super Early Bird Rate and the Early Bird Rate are only available to individual and corporate members of Agile Alliance. Agile Alliance members registering while these rates are still available do not need a discount code or special link — the Super Early Bird Rate or Early Bird Rate will automatically be applied to your registration.

If you are an Agile Alliance member, you can register at the Super Early Bird Rate while tickets last. Once the Super Early Bird registrations are sold out, the Early Bird Rate is available while tickets last. Once both rates are sold out, the Member Registration Rate will be available. If you are a member registering with one of the select number of discounted registrations, you do not need a discount code or special link — the Super Early Bird Rate or Early Bird Rate will automatically be applied to your registration.

The registration form shows a lower price for members, but in the text it says this is for individual members only. Do corporate members no longer receive a discount?

Although you are associated with an Organization that has an Agile Alliance Corporate Membership, you are still considered an individual member of Agile Alliance and therefore qualify for the Membership Registration Rate for Agile2020.

I am attending Agile2020 with some colleagues. Do we qualify for the Group Registration Rate?

The Group Registration Rate for Agile2020 is $1949 each and is available to anyone. You must be a group of 5 or more and the group must be purchased in one payment. You can add registrations to your group beyond the initial five registrations.

Alternatively, we can offer the group rate of $1,949 per person to groups of 5 or more who need to pay separately. Please note: this registrations will be treated like individual registrations and same transfer policy will apply. Please contact us for further instructions.

I have already created my Group Registration and now someone else would like to join us. Is it too late for them to receive the Group Registration Rate?

If you have already registered as a group and would like to add one or more individuals, you can log back into your registration to do this.

To add another person to your group, please have the Primary Attendee (the person who made the registration) log back into their registration:

  • Go to the Agile2020 registration page
  • Provide the password you set when making the initial registration
  • Once you are logged in, select Add Another Person
  • You can then add additional attendees to your group. You are able use a different form of payment than the original group purchase.

What happens when people in my group registration cancel, leaving fewer than the required 5-person minimum for this registration type?

If some of the people in your group cancel from your group registration, bringing the total number in the group below 5, you no longer qualify for the Group Registration Rate.

If this happens, your first option is to find a sufficient number of substitutes to get the number in the group to 5 or more. Please keep in mind that the deadline to substitute registrations is July 17, 2020.

If you are unable to find substitutes and the total number in the group falls below 5 registrations, each remaining person in the group will be charged at the Regular Registration Rate and will have an outstanding balance due.

What is your Cancellation Policy?

All cancellations must be received in writing or by email by July 1, 2020.  A $150.00 processing fee will be incurred. No refund of any kind, for any reason (including medical emergencies) will be given for cancellation requests received after July 1, 2020. No-shows are liable for the entire conference fee. Agile Alliance reserves the right to cancel the event or substitute speakers. In the unlikely event that Agile Alliance should have to cancel the Agile2020 conference, attendees will be refunded for the amount paid for the conference.

Can I transfer my registration or substitute someone if I can no longer attend?

NEW: Agile Alliance values your data privacy and security and believes strongly in ensuring we eliminate opportunities for data manipulation. Therefore will no longer be accepting substitutions or transfers of any kind to individual registrations. Should you no longer be able to attend the event, Agile Alliance will refund your ticket as long as it is cancelled before date above, the cancellation charge will incur. If you require further support with your registration please contact us.

How can I pay for my registration?

We accept Visa, MasterCard, or American Express, as well as checks and wire transfers.

Can I change my payment method after registering? For example, I chose a wire transfer but now I would like to pay by credit card.

Yes, you can change your method of payment after completing your registration:

  • Sign in to the Agile2020 Registration Page
  • Once you are in your registration, select the Checkout Page
  • Select another payment method from the drop-down menu

I need an invoice or receipt for my registration. How do I obtain one?

To receive an invoice:

  • Go to your registration either from your registration confirmation email or from the Agile2020 registration page
  • Select View or Change Your Existing Registration
  • Select Review, Change or Update Your Registration
  • Select Documents
  • Select Receipt

How do I receive the complimentary 1-year Agile Alliance Membership that is included with my registration?

During the registration process, you have the option to receive a 1-year complimentary membership with Agile Alliance.

We process the membership approximately two weeks after Agile2020 has ended.

If you are not already an Agile Alliance individual member, you’ll receive a 1-year complimentary membership. If you are an active individual member, we’ll add a year to your current expiration date. Please note: If your account is set to Auto-Renew, this feature will be removed when we add a year to your expiration date.

The offer of a complimentary 1-year individual membership is not applicable if you are connected to an organization that is an active corporate member.

Once we process the membership updates, we’ll let you know how to access your new membership or that your membership has been extended.

I received an email indicating that my membership is going to expire but I’ve registered for Agile2020. Don’t I receive a complimentary 1-year membership?

We send out two automatic notifications that your account is expiring, 30 days and 5 days prior to your expiration date.

We process membership updates that occur as a result of Agile2020 attendance following the conclusion of the conference, usually within two weeks.  You may experience a short gap in access if your account expires before we process membership updates.

If you did not opt for a complimentary 1-year membership but would like to receive a complimentary year, please contact us.

Is there a Government or Nonprofit Rate for Agile2020?

We do not offer a Government or Nonprofit Rate for Agile2020. To obtain a reduced rate, we suggest becoming an individual member of Agile Alliance or registering using the Group Registration Rate.

We encourage you to become an Agile Alliance individual member so you can receive membership benefits instantly.

Individual Membership dues of $100/year enable us to create content and initiatives that educate, inform, and inspire Agile practitioners, including a global set of resources, events, and communities to help people reach their full potential and deliver innovative solutions like never before. We urge you to become an individual member of Agile Alliance to support our ongoing activities, gain full access to all available content from past conferences, and obtain discounted member rates for Agile Alliance events — including Agile20xx, which costs more than $2000 per person.

Learn more about our membership opportunities here.

Does PMI offer PDUs for the sessions at Agile2020? If so, where can I find out how many PDUs I will receive for each session?

Agile Alliance is not a registered education provider (REP) with PMI. However, since Agile2020 is a conference supporting Agile education you should be able to apply the hours you spend at Agile2020 toward PDUs. Submitting your registration confirmation should be sufficient documentation to have the hours accepted.

See more information here.

Please note: The decision to accept these hours is made by PMI, the certifying body. As Agile Alliance is not a registered education provider for the organization, we cannot guarantee PMI will accept the conference and award your PDUs.

Can you help me obtain a visa so I can attend Agile2020?

Agile Alliance is not able to assist with your visa process.

For information about how to apply for your visa, please visit

I need a Letter of Invitation in order to attend Agile2020. Can you provide one?

Agile Alliance is not able to offer Letters of Invitation to attendees. It is solely at your discretion to obtain the necessary paperwork for your visa.

Past attendees have found that providing proof of registration and hotel confirmations have been sufficient documentation to acquire the necessary visa.

Are day passes available for Agile2020?

Agile2020 brings together Software Developers, QA Professionals, UX Designers, Infrastructure Engineers, Data Scientists and more to learn from world-class experts and practice their craft together.

Connecting and sharing is at the heart of the conference. There is no substitute for face-to-face contact, and the event is designed to enhance networking opportunities between attendees, speakers, and sponsors. We feel that day passes detract from this high-quality experience, so we do not offer them.

What is the Agile2020 dress code?

Agile2020 has a dress code of business casual, however we encourage attendees to dress in whatever they find most comfortable.

What meals are provided at Agile2020?

These meals are included with your conference registration:

  • Breakfast & Morning Break (daily Monday to Friday)
  • Lunch & Afternoon Break (daily Monday to Thursday)
  • Reception-style food stations (Monday, Wednesday, and Thursday evenings)

We also provide 5 drink tickets which can be used during evening events on Monday, Wednesday and Thursday (cash bar available as well).

I'm attending Agile2020 for the first time, what can I expect?

New to the Agile2020 Conference? Join us for a First Time Attendee Orientation session. These short half-hour sessions are designed to give you a little “101 Guide” to Agile2020, including insights into how to get the most out of your experience. There will also be a Q&A session at the end in case we miss anything.

  • Sunday: 3:15 – 3:45 & 6:15 – 6:45
  • Monday: 08:15 – 08:45

Is allowing my badge to be scanned consent to be contacted?

By allowing your badge to be scanned at certain times during the event, such as at vendor displays, you are consenting to sharing your contact details with the specific Agile Alliance exhibitors who scan your badge. If you do not wish to be contacted by sponsors, do not allow your badge to be scanned.

Contact Us

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